Introduction

At Nemo Energy Limited, we are committed to maintaining the trust and confidence of our customers. In particular, we want you to know that Nemo Energy is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it.

Website Cookies

When someone visits www.nemoenergy.co.uk or any of our other sites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website

Mailing Lists

In future as part of the registration process for our monthly/quarterly e-newsletter and Nemo Energy, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing Richard Boyd at richard@nemoenergy.co.uk

Customer Data

When you register or buy any product or service from us we will store your business contract details on our systems to enable us to keep a record of our transactions and bill you for our service as well as future e-mailing lists. Examples of these are e.g. sending out invoices, statements and product promotion. We will continue to hold this information and keep it up to date until you stop using our services or until your account with us is closed. At this point we will remove and delete your contact details.

Nemo Energy Customer Data

From time to time it maybe necessary to look at or take a copy of the data which is stored on your systems within the Nemo Energy Software. This is necessary for testing or debugging when any problems accrue. At all times this data is treated with the strictest of confidence. Where backup and copies of your data is stored within our offices and systems the data is anonymized where possible and is deleted as soon as testing or debugging is completed. We do not store and keep your data for prolonged periods of time.

Accessing your information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to Richard Boyd at richard@nemoenergy.co.uk or write to me at address below. Nemo Energy Limited, Unit 9 Concourse 1, Queens Road, Belfast, BT3 9DT

Changes to this Privacy Notice

From time to time we will update this policy when we do updates will be posted on our site and available on request to Richard Boyd at richard@nemoenergy.co.uk

Questions

If you have any questions on the uses of data which is not covered in this document please contact Richard Boyd at richard@nemoenergy.co.uk